10/22/12 - Dr. Nadim Salfiti and Karrie Eisold

I would like to nominate my Gastroenterologist, Dr. Nadim Salfiti, of the Mayo Clinic Health System – Eau Claire and his RN nurse, Karrie Eisold, for the Sunshine Award. It was the team work of both that dramatically improved my life but if I only have to pick one person to give the award to, Karrie would be it. In 2005, I was diagnosed with Crohn's Disease. I have had many struggles along the way with my disease but nothing compares to what was happening to me in the last couple of months. I was unintentionally losing weight, my nails were brittle and chipping off, I was having frequent flare ups, and worst of all I was feeling so crummy I was not able to leave the house or take my one and a half year old daughter to parks, to her play groups, or any fun places we like to go together. I was at a very low point. Karrie was the sunshine at the end of my dark tunnel. I can go on and on about how much she has helped me but since this has to be a brief letter I will just highlight the main points. I was having to go through a procedure that my insurance company was not happy about and we were having to jump through hoops and more hoops. Since I was doing so badly Dr. Salfiti wanted to see me right away but my insurance company was not cooperating. Karrie stayed on top of the insurance company and kept me informed the whole way. She was able to get the insurance company moving in time for my procedure. Not only did she go above and beyond with the insurance company, she was there for me every step of the way for the past two months essentially. When I called her she called me back right away to keep me informed. She made me feel like I was her only patient, which in fact, I was probably among dozens. After the procedure and the mess with the insurance company, other stuff happened with my health and she helped me through it all. It was a lot of back and forth between me, the insurance company, and the doctors but she held everything together with her promptness. Like I said I cannot say enough about everything that she did for me and my family. It was not just the phone calls with the insurance company that makes her my sunshine, it is her kindness and her dedication to making me feel better. She has gone way above and beyond what other nurses have done. The word amazing doesn’t even describe Karrie. Without her and the help of Dr. Salfiti I would be very sick right now, probably in the hospital even. That is how bad it was getting. Between Karrie and Dr. Salfiti I am now starting to feel “normal” again. I have finally gotten my Crohn's under control for the most part, my weight has stabilized, and my nails are not falling apart in front of my eyes. I am able to play with my daughter and we are not confined to the house. Karrie has no idea how much she has impacted my life. I was trying to think of what to do for her to express how grateful I am to her. I was thinking maybe a card, or some chocolates, or flowers, or even a gift card, but none of that seemed sufficient enough. I then decided that the only thing that can tell her how thankful I am to her and for her hard work and kindness is the Sunshine Award. So please, I know there are other nominees but she has helped me in a major way and if anyone deserves this award it is Karrie. She is the definition of this award.

Kimberly Swanson

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