WEAU | Eau Claire, Wisconsin | News, Weather, & Sports

Winter Heating Moratorium Expires

The cold weather rule for heating assistance expires Wednesday.

Xcel Energy will disconnect customers who are several months behind in payment and have not contacted Xcel Energy to set up a payment plan, or who are unwilling to abide by a mutually agreed payment plan.

The winter heating moratorium is meant to protect customers who might otherwise lose service if they're unable to pay their bills over the winter months.

Xcel Energy says customers are encouraged to call to set up payment plans. That number is 1-800-895-4999.


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