Increase in frozen pipe, meter, service line reports in Winona

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WINONA, Minn. (CITY OF WINONA NEWS RELEASE) -- The City of Winona Water Department has been receiving an increase in calls with customers having frozen pipes, meters, or service lines. Due to the frost extending down in the ground four feet or more, there have been two water main breaks in the past two weeks.

The City of Winona Water Department would like to inform the public of ways to try to prevent frozen faucets, meters and water lines. This advice is especially important for residents that have a history of frozen lines.

• Let a small stream of water run from a faucet to prevent freezing of the water lines. The extra cost of the water during this coldest of times will be better than the hundreds to thousands of dollars that a service repair would be.

• Be aware of where the water meter and main shut off valve is located in your residence. The area where the meter is should be kept free of cold drafts with at least some type of warmth and the valve accessible in case of a leak to be able to shut off the water.

• If you need any assistance or if you have questions in regards to your service or meter feel free to call our office for help. Our number is 457-8272 from 7:00 to 3:30 and after hours we can be contacted in emergencies through the LEC at 457-6302.

Robert M. Dunn
Water Department Superintendent

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