Xcel warning customers about phone scam

EAU CLAIRE, Wis. (WEAU)-- Xcel Energy is warning about a phone scam targeting its customers.

A spokesperson says since the start of 2014, Xcel has had reports of more than 1,800 scam callers. The company says callers are using a variety of tactics to trick people into giving them money.

In the latest scam, callers make threats to turn power off immediately unless they pay or tell them that their account is past due and they have to pay using a prepaid debit card.

"There are customers that have lost money because they have wired money or they have done the prepaid debit card," said Liz Wolf Green, spokesperson for Xcel Energy.

Xcel energy wants to remind you to never give out personal information or credit card information if you suspect the caller could be a fraud.


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