WEAU Mobile Frequently Asked Questions

Frequently Asked Questions:

Accessing WEAU Mobile is easy; simply point your wireless browser to http://www.weau.com/mobi and bookmark this address for continuous use.

How do I Launch the website from a Text Message?
+ Open the text message that was sent to your phone.
+ Select the "Go to URL" or "Use link" option using the "Menu" or "Options" softkey on your phone.
+ Select http://www.weau.com/mobi using your phone keypad and press OK or GO in most cases the phone will automatically use the embedded link that is inside the text message. You'll see the WEAU Mobile home page, ready for you to enjoy.
+ Add WEAU Mobile to your mobile bookmarks using the "Options" or "Menu" softkey.

How do I Launch the website from my Cell Phone Browser?
+ Launch the mobile Internet browser on your phone.
+ Select the "Go to URL" or "Open new link" option using the "Menu" or "Options" softkey on your phone.
+ Enter http://www.weau.com/mobi using your phone keypad and press OK or GO (there's no need to enter http:// on most cell phone or PDA broswers). You'll see the WEAU Mobile home page, ready for you to enjoy.
+ Add WEAU Mobile to your mobile bookmarks using the "Options" or "Menu" softkey.

What do I need to get WEAU Mobile access from my mobile phone?
First, you will need a phone with data access capabilities and a web browser. On some phones you'll see a link marked "Web," "Internet," or "Browser" as soon as the phone is powered up. The link may also be named after your particular phone provider's service.

Secondly, you need to key-in the following address: http://www.weau.com/mobi. Be sure to bookmark this address for future use. If you need help bookmarking the address, consult your phone's user manual.

What exactly is data access?
Data access allows you to browse the web via your handheld device. Using your mobile web browser typically won't use up minutes on your calling plan, but you'll need a data plan in order to use a Web browser on your phone. Check with your carrier for specific pricing details. Coverage may differ depending on your carrier and phone.

How do I know if my mobile phone will support web browsing?
Consult your user's manual or check with your telephone manufacturer.

I've accessed the WEAU Mobile Web site, but I'm having problems getting the system to respond.
Check to see if you can access other URLs. If not, you may be out of the area covered by your service provider. If you can access other URLs, there may be a temporary problem with the site. Try again later. If the problem persists, however, send us an e-mail at gimsupport@gray.tv.

How can I cancel or change my text alerts?
The easiest way to cancel your alert service is to reply ‘stop’ to one of your alerts. This will cancel your service for that particular alert category. For example, if you are signed up for breaking news and weather and you reply ‘stop’ to a weather alert, you will be removed from the weather alert service. If you want to turn off all alerts, reply to one with 'stop all', and we will cancel all of your alerts.

To sign up for additional text alerts, click on this link: WEAU Mobile Text Alerts

For BlackBerry Users

If you're having problems hiding a home screen icon on your BlackBerry Smartphone, complete the following steps:

1. Gently touch an icon on the Home screen of the BlackBerry Smartphone to highlight it.
2. Press the Menu key.
3. Click Hide Icon.

To show a hidden icon on the Home screen, complete the following steps:

1. Gently touch an icon on the Home screen of the BlackBerry Smartphone to highlight it.
2. Press the Menu key.

For more information, check out Home screen tips for the BlackBerry Storm Smartphone.

For other BlackBerry Smartphone users, check out other tips and tricks by selecting your device here!


WEAU 13 NEWS 1907 S. Hastings Way Eau Claire, WI 54701 By Phone: Main Number (715) 835-1313 and (715) 832-3474. Tip Line (715) 839-WEAU - (715) 839-9328 Sports Line (715) 852-1537
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