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Over 2,000 customers lose power in Eau Claire, Altoona Friday morning

The outage affected about 5.5% of Xcel Energy customers in Eau Claire County.
The outage affected about 5.5% of Xcel Energy customers in Eau Claire County.
The outage affected about 5.5% of Xcel Energy customers in Eau Claire County.(MGN)
Published: May. 20, 2022 at 7:29 AM CDT
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EAU CLAIRE, Wis. (WEAU) - A power outage affected over 2,000 customers in Eau Claire and Altoona Friday morning.

According to Xcel Energy, 2,233 customers were without power as of 6:55 a.m. Friday morning.

The outage initially affected about 5.5% of Xcel Energy customers in Eau Claire County.

As of 8:15 a.m., power had been restored to all but about 675 customers, and the remaining customers had the power back on just before 9:30 a.m. Friday. Xcel Energy said a tree fell and damaged a pole and line on Harding Avenue, causing the outage that lasted for over two hours for some Eau Claire customers.

The Wisconsin Department of Health Services says that power outages can cause situations that threaten health or safety. Here are some general tips about how to navigate the loss of electricity:

  • An electrical power outage or interruption may cause operational problems with your furnace. If your furnace is not operating, be careful of hazards, which can occur from alternative heating sources.
  • Do NOT use alternative heating sources such as space heaters, grills, and other appliances that can give off dangerous gases. These appliances must be properly vented. Carbon monoxide is a concern. The use and ventilation of portable power generators must be carefully monitored.
  • If you use electrical heaters powered by portable generators, be careful where you place the heater and do not leave the heater unattended.
  • When a power outage occurs, food safety becomes a concern.
  • If you have electrical problems, call the your local utility company.

Xcel Energy’s power outage map can be located here. Xcel Energy also offers tips on safety during power outages, which you can read here.

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