Douglas Co. Officials explain why Jayme Closs response took so long

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GORDON, Wis. (WDIO) -- When local law enforcement got a 911 call that Jayme Closs had been found , multiple Douglas County Sheriff deputies were sent to the scene. However, from the time the call came in to them arriving took 30 minutes.

A Douglas County Sheriff official tells WDIO five deputies responded to the incident that night, and several factors played a role in their response.

The race against time began at 4:10 Thursday night, when according to the criminal complaint Jeanne Nutter encounters Jayme Closs and takes her to a neighbor's home in Gordon, WI.

"She told me who she was and that's when I said this child needs to be somewhere safe," said Nutter in an interview Friday.

At 4:11 p.m., Nutter's neighbor Kristin Kasinskas calls 911 and tells the dispatcher she is sure it is Closs.

" Yes, it is her. I 100 percent think it's her," said Nutter in the 911 call .

Deputies are then dispatched to the Kasinskas home. At 4:15 p.m., Nutter tells dispatcher Amy Pullen she fears 21-year-old Jake Patterson may come for Jayme.

"We're kind of scared he may come so if cops could get here soon," said Nutter in that call.

"The sound on her voice, I knew that there was something different about this and I actually remember looking at my partner that I was working with that day and she looked at me and said, "Is this legitimate" and I said, "I think this is," said Pullen in an interview Tuesday.

At 4:25 p.m., the Barron County Sheriff makes a Facebook post saying that Closs has not been found in response to Walworth County rumors.

Meanwhile, the criminal complaint states at 4:43 p.m., Douglas County deputies arrived at the Kasinskas home.

Patterson was arrested 11 minutes later at 4:54 p.m.

As for why the response took so long, Douglas County Sheriff Lieutenant Chris Hoyt told WDIO News, the first three responding deputies were working patrol at the time and available for calls.

The first time stamp from their AVL log was at 4:16 p.m.

One deputy was coming from County Hwy E in the Hawthorne Wisconsin area, 28 miles from the Kasinkas home. The responding time took 25 minutes.

Another deputy responded near lake Minnesuing on County Highway P, 29 miles away. His response time also 25 minutes.

The third responding deputy was 45 miles away in Superior. His response time was 29 minutes.

Two other deputies not working patrol assisted, one arriving on scene at 4:42 p.m. and the other at 4:53 p.m.

All were traveling over 100 miles per hour.

Hoyt says there was not a pre-determined group to respond if Jayme was found. He also says the condition of the roads at the time played a factor.