Make a Plan to Rescan!
On July 3, 2020, WEAU changed the frequency of our over-the-air signal. This change affects anyone who receives our signal with a TV antenna. If you are having reception problems, perform a channel scan on your TV’s that are connected to a antenna.
Cable, satellite, and streaming viewers will be unaffected and will not need to take any action. If you are using one of these services and are having issues receiving WEAU, contact the service provider directly.
If you receive WEAU over-the-air using an antenna, you will be required to re-scan your TV’s channel receiver in order to find us. This will affect 13.1, 13.2, 13.3, 13.4, 13.5. Performing a new channel scan should restore your channels.
WEAU is currently broadcasting at a lower power. This may affect some viewers who had lower signal strength or lived in the outer areas of our broadcast signal. WEAU plans to return to full power in early August. If you are unable to receive WEAU at this time, try a new channel scan again in early August. Watch WEAU.com and our Facebook page for updates. Our goal to to get back to full power as soon as possible so you can continue to enjoy your favorite shows
If you have multiple TV’s connected to an antenna then you will need to perform the channel rescan on each TV.
***For additional assistance, contact the FCC’s consumer hotline at 1-888-225-5322. After selecting your language you will enter #6.
FREQUENTLY ASKED QUESTIONS
How do I rescan my TV? To perform a rescan of your television receiver, use your remote control to
access your TV’s menu screen. You should be able to find a setting like: “Scan for channels,” or “Channel search.” When you select that and press Enter, your TV will automatically search the airwaves and update your TV’s channel listing. When this is complete, you will once again have access to all of the WEAU channels.
For most TVs, performing a rescan includes these simple steps:
1. Use your remote to access the MENU system on your television.
2. While on the TV (or TUNER) input, select the ANTENNA setting (if applicable).
3. Find the option labeled "Scan for channels," "Channel search," or something similar, and select that with your remote.
4. Your TV will automatically search the airwaves for all available local channels.
Once this re-scan is complete, you should be able to access our channels as usual.
My TV doesn’t have that, what should I do? You may want to perform a Google search for your specific TV brand or refer to your TV’s user manual for a step-by-step guide.
I performed a channel scan and now I don’t get WEAU at all? WEAU is currently broadcasting at a lower power and height and this may affect viewers who had lower signal strength or further from our tower. WEAU will return to full power and height in early August. Try performing a new channel scan then. Updates will be posted on WEAU.com and our Facebook page. Our goal to to get back to full power as soon as possible so you can continue to enjoy your favorite shows!
What frequency channel number are you now broadcasting on? WEAU is now broadcasting on channel 17 and we plan to continue on this channel moving forward. We were previously broadcasting on channel 38. WEAU will always show up on your TV as 13!
How soon will my channels reset? It varies from TV to TV, but the rescan should take only a few minutes and your new channels should show up right away.
What channels are affected? All of the networks of WEAU will be affected. This includes 13.1 (WEAU/NBC), 13.2 (Antenna TV), 13.3 (Heroes & Icons), 13.4 (Movies!), and 13.5 (StartTV).